Shipping Policy

Shipping Policy

Shipping Options

• Order Cutoff Time: 2:00 PM GMT-8 (Pacific Standard Time, Los Angeles)
• Business Days: Monday to Friday

Shipping Methods

We use trusted carriers including UPS, DHL, FedEx, TNT, and USPS to deliver your orders. Shipping costs may vary depending on the destination, but our processing time remains consistent for all methods.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or through your account. Please allow 24-48 hours for the tracking information to update. Delivery dates may be adjusted due to weather conditions or holidays.

30-Day Return Policy

If you're not completely satisfied with your order, we offer a 30-day return policy. Please refer to our Return & Refund Policy for more details.

Shipping Delays

During busy seasons such as holidays or sales events, processing and shipping times may be extended. In case of any unforeseen delays (e.g., weather disruptions or logistical issues), we will notify you immediately and assist with any necessary solutions.

Tax Information

All of our products are tax-free, and no additional taxes will be applied at checkout. For any specific local tax questions, please contact your local tax authorities.

Contact Information

For any questions or concerns regarding our shipping policy, feel free to reach out to us:

• Address: 20 Frontage Rd, Newark, NJ 07114
• Phone: +1 973-536-0482
• Email: support@customizejersey.shop
• Business Hours: Monday – Friday, 6:00 AM – 8:00 PM (EST)
  Saturday – Sunday: Closed